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How can I contact customer support?
You can reach our customer support team by emailing us at [email protected] We aim to respond to all inquiries within 24 hours, ensuring you receive the assistance you need promptly and efficiently.
Do you offer custom jewelry designs?
Yes, we specialize in creating custom jewelry designs tailored to your preferences. Please reach out to us with your ideas, and we will work closely with you to bring your vision to life, ensuring a unique piece that reflects your style.
How long does shipping take for orders?
Shipping times vary based on your location, but typically, orders are processed within 3-5 business days. Once shipped, you can expect delivery within 5-7 business days for domestic orders and longer for international shipments.
Can I track my order after it has shipped?
Absolutely! Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this number to track your order’s status on our website or through the shipping carrier’s site.
What payment methods do you accept?
We accept various payment methods, including major credit cards, PayPal, and other secure payment options. Your payment information is processed securely to ensure your privacy and safety.
We are here to assist you with any inquiries or support you may need. Reach out and let us help you find the perfect piece!
We value your feedback and are eager to assist you in your jewelry journey. Your satisfaction is our priority!